Frequently asked questions

HomePTKit is the home base for your PT business: one place to sell memberships, challenges and sessions, take bookings, build workouts, run check-ins, set nutrition targets and message clients, all under your own brand. Clients pay you directly through Stripe.

Any personal trainer. You might coach in person, online or both, on your own or from a small studio. That includes gym-floor and studio PTs, online and hybrid coaches, mobile and home-visit trainers, and specialists in areas like strength, weight loss, sport, pre and postnatal, and older adults. Your clients can train anywhere: in a gym, a studio, the park, at home, while travelling or fully online.

It's meant as the home base for your PT business, where your brand, your clients and your prices all live. It isn't only for training at home.

No. Each PT has their own space, and clients only see the PT they join: your brand, your content and your group chats. The optional Discover listing is the only place PTs appear side by side, and only if they choose to be listed.

There is no monthly platform fee. The standard platform fee is 7.5% of what clients pay you for memberships and challenges through HomePTKit. It's capped at £75 per studio per calendar month on monthly plans and challenges, and at £1,000 on each yearly membership charge. Paid 1:1 sessions are always 0% platform fee. PTs who join in the first 3 months after launch get 0% for 6 months, then 5% for 12 months, then the standard 7.5%. A per-trainer override, if set, applies instead of the founding schedule and the standard rate.

PTs who join in the first 3 months after launch get 0% for 6 months, then 5% for 12 months, then the standard 7.5% on memberships and challenges. The monthly platform-fee cap still applies while the rate is above 0%. A per-trainer override, if set, applies instead of the founding schedule and the standard rate. Paid 1:1 sessions are always 0% platform fee.

Clients pay you, the PT. Payouts go straight to your bank through Stripe Connect, after Stripe's normal onboarding and checks.

Stripe's card fees are passed through as normal. They're separate from HomePTKit's platform fee (standard 7.5%, the launch offer, or a per-trainer override, plus the caps) and aren't a HomePTKit markup.

No. The platform fee only applies when clients pay you for memberships and challenges through HomePTKit. No earnings, no platform fee. Paid 1:1 sessions are always 0%.

On monthly plans and challenges, platform fees are capped at £75 per studio per calendar month (UK time). Once you reach it, the rest of that month is 0%. A yearly membership is one charge for twelve months, so it has its own cap of £1,000 per charge and doesn't count towards the monthly cap. The monthly platform-fee cap still applies while the rate is above 0%. Stripe card fees still apply above the caps.

Paid 1:1 sessions are always 0% platform fee. Stripe card fees are still passed through as normal.

A challenge is a one-off purchase with a set price, such as a programme with videos, PDFs and an optional linked workout. A membership is ongoing access, paid monthly or yearly. You can offer several membership plans, sell both, and give members a lower price on challenges.

Yes. Set your weekly hours and session types, and make each one paid or free. Clients book, move and cancel themselves, and you can book them in or block time. Paid 1:1 sessions carry a 0% platform fee.

Yes. Clients can switch between your plans that share a billing period (monthly to monthly, or yearly to yearly), update their card, see their invoices and cancel themselves. You can also cancel a member's membership, at the end of the period or straight away, and see who's overdue.

Yes. Your content stays yours and your clients are yours. We host it and process payments so you can get on with coaching.

Memberships, challenges and paid or free 1:1 sessions; Stripe Connect payouts; a booking diary with session types and email and push notifications; a workout builder (straight sets, supersets, circuits and EMOM) with an exercise library and demo videos; weekly check-ins, habits, progress photos side by side and custom check-in forms; calorie and macro targets, a food diary with UK food search and barcode scanning, meal templates and 7-day plans from a UK meal bank; 1:1 messages, voice notes and group chats; invite links, CSV client import, an enquiry form with a leads inbox and simple automations; and your logo, colour and name on your studio, client portal and join page.

Yes. There's an iPhone and iPad app for PTs and clients, and a web app that works on any phone, tablet or computer, with push notifications. There's no Android app; Android users can use the web app.

Clients can choose to share data from Apple Health, Fitbit and Pixel Watch. Nothing is shared without the client's consent.

Yes. Import a client list from a CSV file, including a Kahunas export, then invite them to your join link. Live subscriptions can't be moved between platforms, so clients start a new membership on HomePTKit. See Switch from Kahunas for a step-by-step guide.

No. HomePTKit is software for fitness coaching. We don't provide medical advice, and nutrition tools give general guidance only. Clients should check with a clinician before starting exercise where appropriate.

Create a free PT account, add your brand, connect Stripe when you're ready to take payments, set up your memberships, challenges or sessions, and invite your clients.

Email support@homeptkit.com and we'll help you close the account. Active memberships and payouts may need a short wind-down so clients and pending payouts are handled properly.

Write to support@homeptkit.com. We aim to reply within 1 to 2 working days on working days (UK). For privacy requests, use privacy@homeptkit.com.

See our Privacy policy, Terms of use and Cookie policy. They explain what we collect, the fees in contract form, and how cookies work.