When you join a trainer on HomePTKit you contract with that trainer for coaching content and with HomePTKit for the software platform. Contact: hello@homeptkit.com.
Payments are processed by Stripe. The trainer receives the charge minus HomePTKit's platform application fee and Stripe's processing fee. The standard platform fee is 7.5% of memberships and challenges. If your trainer joined in the first 3 months after launch, their founding rate is 0% for 6 months, then 5% for 12 months, then the standard 7.5%. A per-trainer override, if set, replaces that rate. Paid 1:1 sessions have no HomePTKit platform fee. Digital content may be delivered immediately after payment.
Memberships renew monthly until cancelled. Challenge one-offs are single purchases. Refunds are handled as described on the Refunds page and by the trainer's own policy where stricter.
You must be 18 or over. You confirm you are medically fit to follow the programmes, and you will stop and seek professional care if you feel unwell.
English law. Courts of England and Wales.